Exchange Policy
We only offer exchanges for items purchased from our store. Refunds and returns are not accepted.
Items are eligible for exchange if:
- The exchange request is made within 14 days of purchase
- The item is unused, unworn, unwashed, and in its original condition
- All original tags and packaging are intact
Items that show signs of wear, damage, or alteration will not be accepted for exchange.
To request an exchange, please contact our customer support team with your order details. Once the item is received and inspected, the exchange will be processed accordingly.
Shipping
We ship orders to selected locations based on availability and shipping options. Shipping and delivery timelines may vary depending on your location and the courier service used.
Estimated delivery times will be shared at checkout or communicated after order confirmation. Please note that delivery timelines are estimates and may be affected by external factors such as courier delays or public holidays.
Shipping charges, if applicable, are calculated based on the order and location.
Important Notes
- Exchanges are subject to stock availability
- Customers are responsible for any shipping costs related to exchanges, unless the exchange is due to an incorrect or defective item sent by us
- We recommend reviewing product details carefully before placing an order
